by Digi Smart
SupermarketWeekend Offer
Offer ImageImage
Share a weekend offer with an image and a clear action.
View OfferAlready have your customer list?
You already have your customers’ numbers. When you have a new offer, are you still relying only on WhatsApp Status to reach them?
Select your customer list and send offers, updates and reminders on WhatsApp — with images, videos, PDFs and buttons. See sent, delivered and read status in DGFlow.
See PriceRich MessagesImage · Video · PDF · Location
Action ButtonsCall · Reply · Details · Location
Customer WhatsAppCustomers receive the message in their normal WhatsApp
Message ReportSent · Delivered · Read · Failed
Re-engage CustomersReach existing customers again
WhatsApp Status alone won’t reach everyone.
Even a good offer does not help if customers do not see it.
01Not every customer will see your WhatsApp Status.
02Sending a message manually to every customer is not practical.
03Even with an existing customer list, you need an easy way to reach them again regularly.
Customer List → Message → WhatsApp → CustomersSending through DGFlow is this simple.
1Customer ListSelect existing contacts
→
2MessagePrepare the offer or update
→
3WhatsAppSend through WhatsApp
→
4CustomersCustomers receive it in normal WhatsApp
How can you use DGFlow in your business?
Here are a few examples of what you can send to customers.
TextilesNew Collection
Collection VideoVideo
Show your new collection with a video and store location.
LocationEducationAdmissions
Admissions BrochurePDF
Send admission details with a brochure and quick reply.
Quick ReplyRetailNew Stock
Product ImageImage
Tell customers when new stock arrives and let them call you.
CallNot just these businesses.
Many businesses with existing customers can use DGFlow for offers, updates and reminders.
Jewellery · Furniture · Electronics · Salon · Clinic · Gym · Restaurant · Automobile · Home Appliances · Training Centre · Local RetailThese are examples. Available buttons and actions depend on the message format and Meta support.
Know what happens after you send.
See which messages were sent, delivered, read or failed — directly in DGFlow.
See which customers may need follow-up.
Campaign StatusDGFlow Report
SentMessage sent✓
DeliveredDelivered to customer✓
ReadCustomer read it✓
FailedSee send issues!
See how DGFlow works.
Watch how to select customers, send a campaign and check the report.
Want to know if DGFlow fits your business?
Ask on WhatsAppThis is not the regular WhatsApp app. It works through WhatsApp API.
Your business uses DGFlow. Customers receive and reply to messages in their normal WhatsApp, and you manage the conversation in DGFlow.
BUSINESS SIDEDGFlowCampaigns · Replies · Contacts
WhatsApp API→
CUSTOMER SIDEWhatsAppMessage & Reply in normal WhatsApp
This setup uses WhatsApp API and a dedicated number.
If you want to use your current WhatsApp number, Digi Smart can check the available option before setup starts.
You also get setup guidance and support.
While your plan is active, Digi Smart helps with normal DGFlow usage and technical questions.
01Initial SetupHelp with WhatsApp API and DGFlow setup
02First-use GuidanceHelp to start your first template or campaign
03Active-plan SupportHelp with normal usage and technical questions
Simple, clear pricing.
Platform fee, setup charge and Meta messaging charges are shown separately.
Monthly
₹1,499/ month
One-time Setup ₹5,000
- Monthly platform/service plan
- GST included
- Meta messaging charges separate where applicable
YearlySetup waived
₹14,999/ 12 months
₹5,000 Setup charge waived
- Yearly platform/service plan
- GST included
- Meta messaging charges separate where applicable
What does the ₹5,000 setup include?
Meta Business setup assistance, WhatsApp API connection, required Meta configuration, verification support and initial DGFlow setup.
Is a business website included?
No. Digi Smart onboarding requires a proper business website. If you do not have one, Digi Smart can build or set it up for a separate charge.
7 DAYS FREE
Start with a 7-day free trial.
Try DGFlow for 7 days and see how it fits your business before choosing a plan.
Official WhatsApp setup, with clear rules.
We explain the important rules before setup.
01
Meta policies must be followed.
02
Business-initiated offers, updates and reminders use Meta-approved templates. Once approved, the same template can be used again; you do not need new approval for every send.
03
Send messages only to customers who have agreed to receive updates from your business.
04
We cannot guarantee that a number will never be blocked.
What you should know before setup.
Key details about setup, charges, templates, reports and support before you contact us.
What is DGFlow and what is it for?
DGFlow helps businesses use their existing customer list to send organised WhatsApp campaigns such as offers, updates, images, videos and reminders. You can also manage replies, contacts and message status reports.
What do I need to start setup?
For Digi Smart onboarding, you need a GST or MSME / Udyam document, a proper business website and a Meta Business Portfolio. If the website or Meta Business Portfolio is not ready, Digi Smart can help. Website creation is charged separately.
How long does setup usually take?
If your website, documents, business details and required access are ready, setup usually takes 24–48 hours. If Digi Smart also needs to create the website or other required setup, it usually takes 2–5 working days. Meta verification or review delays can change the timeline.
What is the ₹5,000 setup charge for?
It covers Meta Business setup assistance, WhatsApp API connection, required Meta configuration, verification support and initial DGFlow setup. Website creation is not included in the ₹5,000 setup charge.
Is this the same as normal WhatsApp? Do I need a dedicated number?
No. Your business uses DGFlow, while customers receive messages in their normal WhatsApp. A dedicated number is required for this setup. If you want to use your current WhatsApp number, Digi Smart can check the available option before setup starts.
Where do I see customer replies?
Customers reply from their normal WhatsApp. You can see and manage those conversations in DGFlow.
Can I send more than text?
Yes. Depending on the supported message format, you can send images, videos, PDFs/documents, locations and buttons. Some product, media, quick reply or form actions may also be available depending on Meta support.
Do offers and updates need template approval?
Business-initiated offers, updates and reminders use Meta-approved templates. Once a template is approved, you can use it again; you do not need new approval for every send. Digi Smart helps with the initial template approval setup.
How do I add customer numbers?
You can import and use your existing customer list in DGFlow. Digi Smart will guide you in preparing and importing the list during setup.
How do the Monthly and Yearly charges work?
The Monthly Plan is ₹1,499 per month plus a ₹5,000 one-time setup charge. The Yearly Plan is ₹14,999 for 12 months and the ₹5,000 setup charge is waived. Meta messaging charges are separate where applicable, and website creation is separate if required.
Can I see message status reports?
Yes. After you send a campaign, you can check Sent, Delivered, Read and Failed status in DGFlow.
How many customers can I message?
There is no single fixed limit for every account. Sending depends on Meta limits, account status, customer permission and WhatsApp rules.
Can the number get blocked when sending messages?
Send relevant messages only to customers who have agreed to receive them, and follow Meta rules. We cannot guarantee that a number will never be blocked. Digi Smart will guide you on proper usage.
Will I get support?
Yes. While your plan is active, you will get support for normal DGFlow usage and technical questions. Additional services such as poster design, video creation, chatbot or advanced automation may have a separate charge.
Digi SmartKerala & BengaluruMon–Sat 10 AM–6 PMSetup & Active-plan Support
Want to use DGFlow for your business?
Ask us how you can use DGFlow to reach your existing customers with offers, updates and reminders.